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Virginia Beach CASA

Virginia Beach CASA is a private, non-profit organization that recruits, trains and supervises competent volunteers dedicated to advocating for the needs of abused and neglected children currently in court proceedings. The program promotes safe, permanent homes for all children and seeks to educate the community concerning the needs of abused and neglected children.

Challenge

Virginia Beach CASA was looking for an easy-to-use, cloud-based donor database that would help them focus on creating even stronger relationships with their supporters.

Between tracking donors, donations, volunteers, supporters, annual fundraiser mailing list and attendees, event in-kind donors, and their annual Pinwheels for Prevention Campaign, Natalie Carducci, Program Assistant at Virginia Beach CASA, came to a conclusion. They needed a system to have all of their “data stored and tracked in one organized location.” With all their moving parts, customizing data tracking was very important.

Solution

Virginia Beach CASA had finally found a time-saving and easy-to-use system that could track all of their data in one place. With Bloomerang they can streamline their time spent on event and campaign planning, and instead spend more time creatively seeking out new donors and supporters of their mission. “Saving time on data management allows us more time to seek new ways to fund our program and therefore, serve more of the children in our community that need us the most.”

Natalie and her team were originally drawn to Bloomerang because they wanted a “strong customizable user-friendly database.” Not only did they find a product that could fit their needs, but the company and people behind it care about nonprofits and put them first. “We immediately knew we found a company that truly loved what they do and wanted to serve the non-profit community.”

On top of that, Virginia Beach CASA has been really happy with Bloomerang’s implementation and customer service. “From the conversion process to the daily use over the years for two organizations, I have appreciated the staff and amazing customer service at Bloomerang and have gotten more than I ever thought possible.”

Results

Virginia Beach CASA has seen several fundraising pain points be alleviated since implementing Bloomerang. One such benefit is that they’ve been able to track all the data that they couldn’t track efficiently in their previous database.

Natalie and her team have benefited from improved communications with their constituents. They’ve been able to avoid double work and ensure that they weren’t communicating too often. Sending personal notes or conducting quick phone calls with constituents are easy when you can stick to communication schedules and utilize Bloomerang’s task feature.

At the end of the day, all of this has contributed to Virginia Beach CASA seeing great improvements in donor retention and dollars raised from donations. “I am excited to note that approximately $10,000 in repeat/increased donations was raised this past year that we possibly wouldn’t have received had we not utilized the effective reporting Bloomerang offers and personally reached out to those donors again.”

It’s amazing how a user-friendly, uncomplicated tool can help Virginia Beach CASA’s growth and impact in the lives of the children they serve. “Since our data was added to Bloomerang, we spend less time searching for information or manually creating reports and more time on what truly matters – our constituents and more so, the children we serve.”