I want to make a point about the significance of a culture of philanthropy. About treating our internal stakeholders as kindly as we treat our external ones. About being grateful to those who support us and work with us, donors and staff alike. About being able to fully enjoy and [...]
Let’s talk about conflict, baby! Let’s talk about you and me! Let’s talk about all the good things and the bad things that can be! Let’s talk about conflict! Why? Because if you’re a good nonprofit leader, or a good fundraiser, you’re going to have to say no. Because it’s [...]
In this webinar, John Haydon will show you how to start or refresh your monthly giving program and offerings, find new monthly donors right under your nose, and get them to join your program now, not later. Full Transcript: Steven: All right. John, my watch just struck my clock. Is [...]
Even if you’re not the one in your household who pays the electric bill, checks your bank statements, or transfers the money into savings, you are still invested in the financial health of your family. How money is spent affects you and you’re therefore conscious of the financial impact your [...]
The most under-acknowledged major gift fundraising truism: It’s about the relationship, not the “ask.” If you want your donor to dig deep, they must be inspired. Your success depends less on how well you ask for gifts and more on how well you’ve taken your major gift prospects on a [...]
You’ve got questions about nonprofit SWOT analyses; we’ve got answers! Specifically, these are questions we didn’t have time to answer in a webinar I recently presented for Bloomerang: “SWOT’s Up? How to Do a Strategic Self-Audit of Nonprofit Strengths & Weaknesses." In the webinar, we covered What a SWOT accomplishes [...]
I was talking with a new friend recently, who had stopped working at nonprofits years ago. When I asked her why, she said, when she and her friends worked at nonprofits, they would all say that they were “dragged through the street” by them. I asked what that meant. She [...]
In this webinar, Stefanie Krievins will provide the tools you need to have awareness around your own change style, how your team tends to respond to change, and what you need to do to lead effectively so everyone takes responsibility for new results. Full Transcript: Steven: All right. Stefanie, my [...]
I’ve been preaching for 25 years about the importance of service quality in building donor loyalty. No, not the quality of service that your charity provides to its beneficiaries, but the quality of service that the fundraising team provides to its donors. Increasing donor satisfaction with that can massively pump [...]
Have you ever been blown away by an off-the-wall question from a donor or board member? You know, the one that makes you wonder if they even know what your organization does? I hear this often. On the flip-side, one of my favorite things about my business is that I [...]
What’s in a nonprofit brand? Everything. Think about the most popular and well-known charities. What comes to mind? I’ll bet you’re able to envision who they are, why they do what they do, and what they do in an instant. For example, Charity: water. The ASPCA. The ACLU. Red Cross. [...]
Here’s the thing. A couple years ago I talked with a representative of an economic development program here in Portland. He focused on the big industries, Intel, Nike, Adidas. I asked him why they didn’t focus more on nonprofits. He said, “because they bring the median income of the region [...]