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Ottawa International Jazz Festival

As the premier music event to take place in downtown Ottawa, The TD Ottawa International Jazz Festival continues to host the best musicians from across Canada and around the world in all genres of Jazz. The festival attracts 300,000+ attendees each year requiring over 600 volunteers to make this event a reality.


With growing staff and volunteer needs every year, Julian Selody, the event manager, needed to simplify the complexity of volunteer management at the event. He turned to Bloomerang Volunteer to help him recruit, schedule, and communicate with his volunteers.


Scheduling & Recruiting for the Festival

Bloomerang Volunteer helped Jazz Festival event organizers create a comprehensive schedule that volunteers could view to self-signup for roles and shifts. This feature took most of the scheduling burden out of the equation. The organizers were even more thrilled to be able to copy shifts over to multiple days as well, making event scheduling for the 10-day festival a breeze.

Centralizing Event Staff & Volunteer Data

Over 35 years running, the Ottawa Jazz Festival organizers had a lot of staff and volunteer data collected over the years. Using Bloomerang Volunteer, they were able to upload all staff information into one centralized platform where they could begin tracking key profile details, engagement, check-in status, hours worked, performance, and more!

On-site Communication

Communicating through broadcast messages and individual messages was an added bonus for Julian as he could easily inform volunteers of schedule changes or urgent requests. The app also kept him informed of the check-in status for current shifts – if staff were missing, he could contact them or reschedule another volunteer to fill in.

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