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Food Bank of Lincoln

Food Bank of Lincoln aspires to be completely accountable to their community, clients, donors, volunteers, staff and Board to do their best to alleviate hunger in Southeast Nebraska.

Challenge

Food Bank of Lincoln was looking for an intuitive donor database to replace DonorPerfect that would ideally save them some cash, too.

More precisely, they said exactly this:

“We were looking for a cost-effective, user-friendly database that provided necessary reports and securely stored donor information,” said Marcia Schlegelmilch, Development Assistant at Food Bank of Lincoln.

Solution

The simplicity of the system drew the Food Bank of Lincoln to Bloomerang. Specifically citing its “user-friendly characteristics such as the ease with which a new account is set up, and records are searched and maintained.” Marcia also knows that the free customer support has been a big help along the way.

“This system allows for accurate record-keeping and a simple method of providing donors with their giving histories. And we’re able to access records and custom make reports as needed to provide a focus for our development planning.”

Who said your donor database shouldn’t be a critical component of your fundraising strategy?

Results

Marcia and her team have benefited from simplified reporting and record keeping. Not to mention the improvements they’ve since seen in the quality and impact of the data presented through Bloomerang.

“Our donor retention is slightly above the national average; we appreciate the part Bloomerang plays in the acknowledgment process and believe this plays into retention in a big way.”

Food Bank of Lincoln has also seen improvements in how easy record maintenance is with Bloomerang, especially in regards to updating addresses and inactive and deceased donors. Pulling up necessary donor information such as notes, addresses, and email addresses is also a breeze.

It’s amazing what a user-friendly, uncomplicated tool can do for the growth of food banks such as the Food Bank of Lincoln.