I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of what we do with donors in real time. I also still love the customer support so much. It’s incredible, truly. Has helped me learn so much about report building. Oh! Have to shout-out ‘First-Time Donor Calls’ that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it — and Bloomerang. I’m really grateful for the support, for the webinars, and think the database is an incredible asset to our organization.

Julie Henson, Donor Relations Officer, Coburn Place Safe Haven

With Bloomerang, it’s easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don’t have to guess which letters they received later on or go through any hassle of retaining that info. That’s huge because we have so many different segments of donors that must be cultivated differently. Email integration is also great because, once again, it’s copied to the constituent’s timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP’s fundraising power. I spend less time agonizing over how to do something like pulling a report or sending thank you’s and more time actually getting it done and making it to the next step in the cultivation process.

Grace Akan, Deputy Director, Georgia Innocence Project