Compare Neon One to Bloomerang
Switching from Neon One? You're not alone. Many nonprofits find Neon's "one-size-fits-all" approach leads to inefficient reporting, limited features, and frustrating support. Bloomerang offers a refreshing alternative, specializing in the tools and resources that drive fundraising success.
Top 3 reasons why nonprofits choose Bloomerang over Neon One.
Maximize your investment with award-winning support
Get the support you deserve. Bloomerang offers unlimited support with quick response times, while Neon One limits their costly plans to under two hours a month.
Bloomerang is consistently recognized as a G2 leader for usability & support:
- Bloomerang’s customer support responds to virtually all tickets within 24 business hours.
- Chat and email support is included for free so we’re always there for you.
- We also offer coaching and consulting services and a robust knowledge base.
"On a scale of 1-10, Bloomerang’s customer support is 25 or better. I’ve never experienced better customer service anywhere.”
Janise Gray, Director of Grant Recipient Services Equestrian Aid Foundation
Measure your impact with easy-to-use reporting
Bloomerang makes reporting easy. Our drag-and-drop builder and intuitive design let you get the insights you need in minutes, unlike Neon One’s confusing, two-screen system.
- Save time with Bloomerang’s reporting templates.
- Get actionable insights and act quickly with pre-scheduled reports.
- Maximize valuable intel with Bloomerang’s extensive free reporting courses.
“The reporting tool has been instrumental in our donor retention. We have been able to develop year-over-year reports much easier than our previous database.”
Flint Public Library
Raise more funds with Predictive Giving Insights™
Bloomerang helps you build stronger donor relationships. From identifying potential major donors to tracking every interaction, our platform makes it easy to unlock the full potential of your donor database.
- Leverage donor retention tools to track engagement and boost fundraising.
- Modern tools make it easy to accept donations, host events, and more.
- Access your donor database from anywhere with the Bloomerang Mobile App.
“We’ve used Bloomerang’s Predictive Giving Insights to help us in our capital campaign and these insights have led us to great successes in fundraising. In our first year with the Bloomerang… we went from raising $16,000 to $21,000. The second-year we doubled that dollar amount and mailed only 650 pieces. Math doesn’t lie.”
West Lafayette Schools Education Foundation
How Bloomerang stacks up as a Neon One alternative.
Based on G2 Crowd reviews
745 Reviews
Neon One
171 Reviews
Ease of Use
9.3
7.9
Ease of Setup
8.7
7.8
Quality of Support
9.6
8.5
Product Direction
9.4
8.2
Automation
8.6
7.4
Reporting
9.0
8.3
Email Marketing
8.9
6.7
Direct Mail Tools
8.5
7.7
Interaction Tracking
9.1
7.5
Donor Profiles
9.2
8.8
Templates
8.5
7.2
Online Donation Portal
8.6
8.3
Task Delegation
8.7
7.3
Spread joy through a better fundraising experience with the top Neon One alternative.
Switching to Bloomerang, the ideal Neon One alternative.
The Humane Society of South Coastal Georgia, a 100% donor-funded no-kill adoption center, sought a software solution aligned with their needs. With 12,900+ animal adoptions and a funding model reliant on strong donor relationships, Director Troy Salsbury recommended Bloomerang for its user-friendly interface and robust donor management features.
“Our previous database, [Neon One], was very cumbersome and difficult to train new people to use… I find Bloomerang to be very intuitive and powerful, and much more user-friendly than any of the other three other databases I’ve used in my development career.”
Troy Salsbury, Director of Operations & Development Humane Society of South Coastal Georgia
What makes Bloomerang the best Neon One alternative?
See why nonprofits like yours are using Bloomerang as an alternative to Neon One.
Feature Comparison
Neon One
Award-winning chat & free fundraising support
Bloomerang includes chat support for every customer and provides fundraising support entirely for free. In addition, Bloomerang is consistently recognized as a G2 leader for usability & support, with our customer support team responding to all tickets within 24 business hours.
Neon One customers who upgrade support are limited to a total of two hours per month. In addition, many customers reported waiting days for support responses.
Neon One
Quickly schedule action-focused reports
Bloomerang easy-to-use reporting surfaces actionable insights so your team can work smarter, not harder. Build segmented reports in minutes and automate sending reports.
Building reports in Neon is complicated, requiring building report criteria and viewing report outputs on two separate screens. In addition, reports cannot be scheduled and must be manually built and run.
Neon One
Take your donor database on-the-go with the Bloomerang Mobile App
Access everything you love about Bloomerang’s donor management software and collect donations on-the-go. Research supporters ahead of meetings so you can connect on a personal level. Process contactless donations with Tap to Pay and cash donations securely. Monitor as donations come through in real time, clicking through to the donor’s profile to text, email, or call to thank them.
Neon One
Uncover Major Donors with Bloomerang’s exclusive Predictive Giving Insights™
Neon One requires an additional fee for wealth insights, which are accessed through a separate platform and login. With Bloomerang, Predictive Giving Insights are included on every donor profile at no extra cost. And pre-built reports let you generate a list with just one click. Eliminate the guesswork and fundraise with confidence.
Neon One
Raise more with affordable fundraising tools
Build beautiful donation forms that raise more while leaving lasting impressions on donors throughout their giving experience. Recurring donation upgrade prompts encourage ongoing support and iIntegrated AI technology dynamically generates recommended donation amounts based on a donor’s likelihood to give – all for one of the fundraising market’s lowest fundraising processing fees.
Neon One offers basic fundraising tools – including donation forms, peer-to-peer tools, and basic events – for nearly 3% more per transaction than Bloomerang’s fundraising tools.
Neon One
Host dazzling, impactful auctions
With Bloomerang + Qgiv’s events, create beautiful registration pages to sell tickets and sponsorships. Plan flexible seating charts and check-in attendees in seconds. Host impactful Auctions that exceed your fundraising goals, showcasing progress to attendees in real-time. Collect in-person donations with text-to-donate, reminding donors to give if they abandon their donation forms. Wrap-up recording in minutes with out-of-the-box powerful reporting.
Neon One
Automate email campaigns & task assignment
From scheduling dynamic emails to automating tasks, leverage the full power of your CRM. We make it easy to schedule unlimited personalized, dynamic, and sequential emails to segmented constituent groups. In addition, Bloomerang connects with Zapier, a powerful integration platform so you can quickly automate assigning tasks, updating records, and more.
Neon One offers workflow automation for basic email scheduling, task automation, and database updates. Neon One only includes 1 workflow on their basic plan and 15 workflows on their Tier 2 pricing plan.
Neon One
One platform, endless connections
Bloomerang provides greater data insights by connecting to your existing tools. Bloomerang + Qgiv provides a complete fundraising solution combining Qgiv’s extensive fundraising tools with Bloomerang’s robust donor management for better results. Connect with Mailchimp, Constant Contact, QuickBooks, DonorSearch and more for a seamless experience.
“We use almost all of the integrations. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site.”
Laurie McConnell Pacific Wild
Helpful & Human
Every Bloomerang customer has free access to chat and email with our Customer Support Team. We promise that any time you work with our team, you’ll always work with a real human employed by Bloomerang. We’ll keep working for you until your questions are answered.
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The best part, though, is the support team. They are quick to respond and provide setup advice that is tailored to the client. I’ve never had an unanswered question.
- Alicia H. -
Even better, their support is second to none. Any question is addressed thoughtfully and quickly.
- Michelle G. -
I advise all of my clients to use the chat support feature; the support representatives are prompt and knowledgeable.
- Adam L.
Live chat
Free live chat support is available directly in Bloomerang.
Get prompt email support for any question—big or small.
Phone
A real person is just a phone call away. Available as an add-on.
Trusted by more than 23,000 nonprofit organizations.
Top fundraising consultants recommend Bloomerang.
“Bloomerang is a game changer for me and for my clients. I’ve used a lot of CRM systems in my career and I keep coming back to the adaptive nature of this software.”
Kishshana Palmer CEO Kishshana & Co.
“If you’re ready for a software that will not only help you manage your donor information, but also your donor relationships, this is it. If I were in the market for software, I’d jump all over Bloomerang!”
Sandy Rees Founder & Chief Encouragement Officer Get Fully Funded
“My clients love how easy it is to use Bloomerang. I love that they shape the most important goals right into their product, making it ridiculously easy to focus on what matters most.”
Marc A. Pitman CEO The Concord Leadership Group LLC
“Bloomerang incorporates the best practices of fundraising, donor loyalty and constituent engagement into a user-friendly platform that’s priced well for small and growing nonprofits.”
Claire Axelrad Principal Clairification
"Bloomerang embodies what effective fundraising should be - purpose-built tools that ignite genuine connections and drive next-level impact. "
Lauren Tudor Founder & CEO ARCHITECT Philanthropic Collective
The award-winning Neon One alternative that thousands of nonprofits trust.
Some questions you may have before partnering with Bloomerang.
