The face-off: NeonCRM vs. Bloomerang. Bloomerang’s cloud-based donor management software has all the benefits you’ve come to expect from NeonCRM: unlimited users, an integrated email tool, mobile access and real-time support. However, our paths diverge when you consider additional fees, user experience and standard features. Read on to see why Bloomerang is an ideal alternative to NeonCRM.
Compare for yourself:
NeonCRM vs. Bloomerang
NeonCRM
- $300 fee for website integration
- Additional fees for basic functionality
- additional fee for live chat support
- Offshore development
- Software Advice reviews
- TrustRadius reviews
- G2 Crowd reviews
- GlassDoor reviews
- 1,000 records
Bloomerang
- Full website integration included
- All features come standard
- Free email/chat support included
- 100% U.S.-based development
- Software Advice reviews
- TrustRadius reviews
- G2 Crowd reviews
- GlassDoor reviews
- 0-1,000 records
NeonCRM Pricing and Fees
How much does NeonCRM cost? Here’s the breakdown — you do the math.
Their ‘Essentials’ package is $99 per month for 1,000 records. It’s a basic package for event management, reporting, and receipting, and it includes no advanced feature sets or additional workflows. This particular package is a basic nonprofit CRM for small nonprofits, but doesn’t include document storage or wealth screening, and isn’t touted as the right package for you if you need online customer support via chat. Their payment processing costs are 2.9% nonprofit rate + $.30 per transaction and +1% for AMEX.
The equivalent Bloomerang package for 1,000 records is $99 a month and includes 10GBs of file storage, plus free robust email and chat support included. We also have wealth screening available through DonorSearch, and no additional cost for essential fundraising or donor database features. You can get our full functionality with no extra cost — and we have you small shops covered, too. Not to mention that our payment processing costs are less than NeonPay. With Moolah and Stripe through Bloomerang you’re looking at 2.49% + $.29 per transaction and 2.2% + $.30 per transaction respectively.
Click here to learn more about Bloomerang’s pricing and packages and see how our built-in functionality gives you exactly what you need in a donor database, without the extra cost or need for additional add-ons or workflows.
Common NeonCRM Customer Complaints: Hear from one nonprofit leader who made the switch
Troy Salsbury, Director of Operations & Development at Humane Society of South Coastal Georgia, was looking to switch databases from NeonCRM.
“Our previous database was very cumbersome and difficult to train new people to use.”
His direct mail vendor recommended Bloomerang, and the rest is history.
We take pride in the claim that no training is required to use Bloomerang.
Our customers use Bloomerang to manage their entire constituent ecosystem, including donors, volunteers, sponsors, grantees and more. Real-time retention and engagement metrics come standard, and our knowledgeable, local support team is here to help you every step of the way.
See more customer success stories here >>