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In this class, we will take a look at a few metrics and operational strategies to get you thinking about small steps you can take and assist in evaluating your current efforts while planning for the future.
Learning objectives:
- Define what sustainability means
- Review indicators of donor satisfaction
- Run reports that can help us identify how we’re doing
- Create and document a plan for the future
Diana Otero is the Learning Experience Manager at Bloomerang. She was a former Board Member, Trail Maintainer, and Hike Leader for Nantahala Hiking Club, one of the 31 trail-maintaining clubs of the Appalachian Trail Conservancy. She also spent several years as an Adult Leader (2007) and International Staff (2011) for CISV International. Diana puts her varied background and experience to good use by continually updating and creating training and help articles, FAQs, and videos to assist customers in maximizing their day-to-day use in Bloomerang.
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