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Triangle Apartment Association

The Triangle Apartment Association is a non-profit trade association serving the multifamily rental housing industry. Our members are comprised of individuals and companies who develop, own, manage, and provide goods and services to the apartment industry in the Raleigh-Durham-Chapel Hill area.

Challenge

Triangle Apartment Association was looking for a highly-rated donor database that is both user-friendly and focused on donor retention. “I’m not a fundraiser and so I relied heavily on website reviews to inform my decision, seeking out options that were user-friendly and geared towards donor retention,” said Dustin Engelken, Government Affairs Director at Triangle Apartment Association.

Solution

With Bloomerang, Dustin and the team at Triangle Apartment Association found a donor management system that would be easy to learn and use. “I love the simplicity of the system and the support that’s provided.

Bloomerang has also fit nicely into its donor retention and gift development processes. Staying on top of donor outreach is a breeze now. “Before we started using Bloomerang, our fundraising was disorganized, unfocused, and left a ton of money on the table. Now that everything is housed in this system, we can easily access everything we need in one place and better hone our pitch to prospective donors.

Results

Since implementing Bloomerang, Triangle Apartment Association has seen improvements with several fundraising pain points through data accessibility and consolidation. “Everything is so organized and easy to share now amongst our team. Now our communications, accounting and advocacy teams utilize the same system and seamlessly share information across departments.” Dustin and his team have also benefited from improvements to their productivity and the quality of their constituent communication. “There’s no doubt our productivity has improved. We are reaching and engaging more donors than ever and spending less time doing it.”

Overall, the team at Triangle Apartment Association is very happy with the results they’ve seen through increases to their donor retention rate and dollars raised goals. “Within the first 3 months of the calendar year, we’ve already reached our fundraising goal for the entire year and surpassed our best year on record. Bloomerang was a key piece in achieving that goal helping us to not only retain donors but also to increase their giving.”

It’s amazing what a comprehensive, but still easy-to-use, donor database can do for the growth of an organization such as Triangle Apartment Association. “There is no better donor database for your money. Make the move!”