Ask An Expert Archives

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity.

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[ASK AN EXPERT] How Often Should We Thank Monthly Donors, and How?

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't sure automating monthly donor receipting a good idea. Dear Charity Clairity, For years we have changed out our [...]

By Claire Axelrad|2020-10-23T10:09:46-04:00October 16th, 2020|Ask An Expert, Donor Appreciation, Fundraising, Monthly Giving|

[ASK AN EXPERT] Can the USPS Be Trusted for Year-End Fundraising Mail?

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who is worried about sending mail through the USPS right now. Dear Charity Clairity, I’m curious what others are doing [...]

By Claire Axelrad|2020-10-09T08:47:04-04:00October 2nd, 2020|Ask An Expert, COVID-19 / Coronavirus, Direct Mail, Fundraising, Year-End Fundraising|

[ASK AN EXPERT] Should Nonprofits Send a Print or Email Newsletter?

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't sure whether they should keep sending a print newsletter through the mail or convert it into an email [...]

By Claire Axelrad|2020-08-21T14:13:39-04:00July 18th, 2020|Ask An Expert, Donor Communications, Email|

[ASK AN EXPERT] Pros and Cons of Restricted vs. Unrestricted Giving?

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who wants to whether they should seek restricted or unrestricted giving (or both). Dear Charity Clairity, I’m being pressured to [...]

By Claire Axelrad|2020-08-21T14:10:05-04:00June 26th, 2020|Ask An Expert, Fundraising|

[ASK AN EXPERT] How to Measure Donor Acquisition Costs

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who wants to know how their donor acquisition costs stack up against other orgs. Dear Charity Clairity, What is the [...]

By Claire Axelrad|2020-06-15T09:28:16-04:00May 22nd, 2020|Ask An Expert, Donor Acquisition|

[ASK AN EXPERT] What To Do With a Controlling Board President

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who is fed up with their controlling board president. Dear Charity Clairity, Our non-profit organization president controls everything. The president [...]

By Claire Axelrad|2020-05-12T17:35:58-04:00May 15th, 2020|Ask An Expert, Nonprofit Boards|

[ASK AN EXPERT] How to Communicate a Fundraising Event Cancellation

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't sure how to have that hard conversation with ticket buyers when a fundraising event has to be canceled. [...]

By Claire Axelrad|2020-04-15T09:47:11-04:00April 17th, 2020|Ask An Expert, COVID-19 / Coronavirus|

[ASK AN EXPERT] How to Balance Your Nonprofit’s Budget in a Crisis

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't sure how to approach their next fiscal year's budget in the midst of COVID-19. Dear Charity Clairity, I [...]

By Claire Axelrad|2020-04-17T10:56:35-04:00April 10th, 2020|Ask An Expert, COVID-19 / Coronavirus|

[ASK AN EXPERT] How Can We Convert Tickets Into Donations When Events Get Canceled?

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who had to cancel an event and would like to ask ticket buyers to convert their purchase into a donation. [...]

By Claire Axelrad|2020-03-28T16:10:07-04:00April 3rd, 2020|Ask An Expert, COVID-19 / Coronavirus|

[ASK AN EXPERT] Recognizing DAF Donors

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't sure how to recognize donor advised fund donors. Dear Charity Clairity, How do I publicly recognize donors who [...]

By Claire Axelrad|2020-06-17T16:06:52-04:00March 21st, 2020|Ask An Expert, Donor-Advised Funds|

[ASK AN EXPERT] Low Click-Through Rates on Email Campaigns

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who isn't happy with their email click-through rates. Dear Charity Clairity, I’m noticing our click-through rate for our year-end campaign [...]

By Claire Axelrad|2020-06-17T16:07:39-04:00March 14th, 2020|Ask An Expert, Email|

[ASK AN EXPERT] Raising Major Gifts For Operational Expenses

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., CFRE, our very own Fundraising Coach, also known as Charity Clairity. Today's question comes from a fundraiser who wants to raise major gifts to support operations. Dear Charity Clairity, I would love to do major gifts. I [...]

By Claire Axelrad|2020-06-15T09:28:37-04:00March 6th, 2020|Ask An Expert, Major Gifts|

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