Meet The Bloomerang Team
This isn’t our first rodeo. We’ve assembled an unparalleled team of experts in technology and fundraising to create Bloomerang. We’re obsessed with the way a shared vision can build a culture, and add meaning to people’s lives. We are servant-hearted, but strong. We are smart, but kind. We are experts in technology, but know how to talk about it like regular humans. We love what a great solution can do, but we love what people can do even more.

Susie FugateCustomer Support Specialist

Daniel HattemSenior Customer Support Specialist

Jason OliverDirector, Customer Support

Brooke BrobstSupport Team Lead

William TannerSenior Customer Support Specialist

Jazmine KempinCustomer Support Specialist

Genisee BairdSupport Team Lead

Lynn HollidayCustomer Support Specialist

Scott MoranCustomer Support Specialist

Tim McCabeCustomer Support Specialist

Jenna RutherfordTraining Manager

Josh ClarkCustomer Support Specialist

John WilliamsCustomer Support Specialist

Carl UnderwoodCustomer Support Specialist

Megan CollinsCustomer Support Specialist

Hannah WishartCustomer Support Specialist

Kirsten DennisonCustomer Support Specialist

Adam WhitfordCustomer Support Specialist

Anita MendisCustomer Support Specialist

Alex GurtcheffCustomer Support Specialist

Diana CoxDatabase Consultant

David LoughrySenior Software Engineer

Emmanuel GreeneSenior Software Engineer

Cody LawsonProduct Manager

John HeschSenior Software Engineer

Megan KirkbrideSenior Software Engineer

Cody ClabornSoftware Engineer

Bryan HaroLead Software Engineer in Test

Kristen SalmonProduct Manager

Dominique AlbergoQuality Assurance Manager

Quinn KeitelSoftware Engineer in Test

Emma VenardQuality Assurance Analyst

Neely ShahQuality Assurance Analyst

Roxi MorrisMobile Product Manager

Kyle BurkholderSoftware Engineer

Heidi AtkinsonProduct Analyst

Vaughn Vargo-AlevrasSoftware Engineer in Test

Derek DuncanLead Mobile Engineer

Chelsea CoortsSenior Product Designer

Pete ScottCRM Engineering Manager

Diana OteroProduct Engagement Manager

Darlene EvansSoftware Engineer

Jon ColemanTechnical Writer

Jessica HartnagleVP of Product Management

Justin HartmanJunior Mobile Engineer

Laura HitzeQuality Assurance Analyst

Patrick ObrasSenior UI Engineer

Kasey SchwartzSenior Data Migration Specialist

Michael LeamingImplementation Manager

Stacey HavlinLead Implementation Engineer

Allison BradshawSenior Project Manager

Laura SolanoData Migration Specialist

Erin JeterData Migration Specialist

Griffin Tennent Senior Implementation Engineer

Janise GrayConversion Project Manager

Nadia LeemanConversion Project Manager

Sara RasnickConversion Project Manager

Jake McWilliamsImplementation Engineer

Whitney TurientineConversion Project Manager

Jennifer WaltonDirector of Implementation

Lauren DurrData Migration Specialist

Matthew KopieImplementation Engineer

Carl ByersConversion Project Manager

George JensenConversion Project Manager

Michelle MannweilerConversion Project Manager

Ryan HealeyData Migration Specialist

Alison SmithData Migration Specialist

Daniel MarshImplementation Engineer

Karen NguyenImplementation Engineer

Kathrine GangeriConversion Project Manager

Devi NeelakantanConversion Project Manager

Susan Lutterbach-NestorConversion Project Manager

Justin CurtisConversion Project Manager

Zach ChurneyConversion Project Manager

Dee Dee FiteConversion Project Manager

Jamison MacKillopConversion Project Manager

Catherine CardwellConversion Project Manager

Andrew CecilSenior Account Executive

Gabriel HarkovVP of Sales

Mitch PetersonSenior Account Executive

James GoalderSenior Account Executive

Chris PainchaudSenior Account Executive

Rodney FrederickSenior Account Executive

Jacob BakerAccount Executive Sales Manager

Michael AmspaughSenior Account Executive

Hannah FarleyAccount Executive

Bailey Dominguez Account Associate Sales Manager

Rachel VaughnAccount Associate Sales Manager

David MartinSenior Account Executive

Brian KochheiserAccount Executive

Michael SinonAccount Executive

Tom SteinerAccount Associate

Jay Love, Co-FounderChief Relationship Officer

Blake KaldahlAccount Associate

Erin UnderwoodAccount Associate

Jess FullerAccount Associate

Seth DelaneySenior Account Associate

Tyler NeelyAccount Associate

Arionne LloydAccount Associate

Nora Dietz-KilenAccount Associate

Tommy MorrisonAccount Associate

Kristen HayMarketing Manager

Matthew SmithAccount Coordinator

Olivia BanksAccount Coordinator

Beth AdamsAccount Coordinator

Natalie CliffordCommunity Manager

Jennifer HolcombSenior Engagement Specialist

Patrick RowleyEngagement Specialist

Jacob KorbEngagement Specialist

Nicholas GibbsEngagement Specialist

Steven ShattuckChief Engagement Officer

Shannon GendreauEngagement Specialist

Chris CollinsDirector of Customer Accounts

Paula CoggeshallCustomer Accounts - Sales Specialist

Joy PfingstonCustomer Billing Representative

Brian GrissomCustomer Accounts - Sales Specialist

Sarah CreightonCustomer Accounts - Sales Specialist

Austin AcelCustomer Accounts - Sales Specialist

Erin HarbertCustomer Accounts - Sales Specialist

Ross Hendrickson, Co-FounderChief Executive Officer

Kristin McCartyOffice Administration

Aaron GradyHuman Resources & IT

Steve IsomChief Financial Officer

Julie McCorkleVice President, Human Resources

Brandi EggersBilling Specialist
Before writing a single line of code, we reached out to our network of fundraising consultants, academics and practitioners to see what they thought was missing in today’s donor management software landscape.
Several core partnerships emerged:

Professor Adrian SargeantChief Scientist

Tom AhernCommunications Coach

Kivi Leroux MillerOnline Marketing Coach
Adrian Sargeant was one of the primary driving forces in the creation of Bloomerang. His career-long research into donor loyalty has taken him from Indiana University, where he was the first Hartsook Chair in fundraising, to the Centre for Sustainable Philanthropy at Plymouth University in the United Kingdom where he serves as its director. He most recently developed the UK’s new National Occupational Standard for Fundraising. The algorithm that controls our proprietary engagement meter, which automatically adjusts based on constituent interaction, was designed by Dr. Sargeant. He also drew upon his decades of research to design our donor engagement surveys.
Tom Ahern. considered to be one of North America’s leading authorities on donor communications, serves as our “Donor Communications Head Coach.” His best practices for written donor communication are found in Bloomerang as the “Ahern Audit.” Tom is the author of four books: “On Donor Newsletters,” “How to Write Fundraising Materials That Make More Money,” “Keep Your Donors” and “Seeing Through a Donor’s Eyes.” He works with dozens of clients nationwide every year. They include brand names like the Sierra Club and Save the Children, as well as hospitals, universities, foundations, and local charities.
Kivi Leroux Miller serves as our “Online Marketing Coach,” assisting us in designing the digital communication features within Bloomerang, such as email and social media. She is the author of “The Nonprofit Marketing Guide: High-Impact, Low-Cost Ways to Build Support for Your Good Cause” and “Content Marketing for Nonprofits: A Communications Map for Engaging Your Community, Becoming a Favorite Cause, and Raising More Money.” Kivi teaches a weekly webinar series and writes a top-ranked blog on nonprofit communications at Nonprofit Marketing Guide.com. Thousands of nonprofits in all 50 U.S. states, across Canada, and in more than 30 countries have participated in Kivi’s webinars.

Jaime LevySustainability Scorecard

Terry AxelrodBloomerang for Benevon

Claire AxelradFundraising Coach
Jaime Levy partnered with us to create the Sustainability Scorecard, a unique operational assessment and data analysis tool that will set you on the path towards organizational sustainability. He is the President and Chief Vision Officer of JDLevy & Associates. Jamie is also a faculty member at Indiana University, where he teaches in the graduate and professional programs in not-for-profit management and development through the IU Center on Philanthropy, School of Public and Environmental Affairs, and The Fund Raising School. Jamie is a published writer and keynote speaker. Through his teaching and consulting, he has trained over 28,000 professionals from over 30 countries. He has become recognized for his expertise in the area of organizational development, especially as it relates to philanthropic sustainability and development.
Terry Axelrod partnered with us to create Bloomerang for Benevon a customized version of Bloomerang’s donor management solution that integrates with the Benevon Model. Terry, founder and CEO of Benevon, has more than 30 years of experience in the nonprofit field, including founding three nonprofit organizations in healthcare and affordable housing. She created the Benevon Model in 1996 after serving as Development Consultant to a private inner city school from 1992-1995. There she designed and implemented the fundraising and marketing programs that yielded $7.2 million in two and a half years as well as national recognition of the program including a cover story in The Chronicle of Philanthropy.
Claire Axelrad, J.D., CFRE serves as our “Fundraising Coach,” providing regular advice and guidance exclusively to the Bloomerang blog and webinar series. Claire‘s practical approach, which earned her the AFP “Outstanding Fundraising Professional of the Year” award, has helped her raise millions of dollars in support. As a frontline leader, she oversaw staffs of 20+ professionals for such organizations as San Francisco Food Bank, Jewish Community Center, Jewish Family and Children’s Services, San Francisco Conservatory of Music and California School of Professional PsychologyClaire teaches the CFRE course that certifies professional fundraisers, and contributes to NonProfit PRO and Guidestar. She is a member of the California State Bar, alumna of The Fundraising School, Conrad Teitell Intensive Planned Giving Program and Lilly Family School of Philanthropy Executive Leadership Institute, and a graduate with honors from Princeton University.