Team 2018-02-20T13:48:25+00:00

Meet The Bloomerang Team

This isn’t our first rodeo. We’ve assembled an unparalleled team of experts in technology and fundraising to create Bloomerang. We’re obsessed with the way a shared vision can build a culture, and add meaning to people’s lives. We are servant-hearted, but strong. We are smart, but kind. We are experts in technology, but know how to talk about it like regular humans. We love what a great solution can do, but we love what people can do even more.


Ross Hendrickson
Ross Hendrickson, Co-FounderChief Executive Officer
Jay Love
Jay Love, Co-FounderChief Relationship Officer
Steven Shattuck
Steven ShattuckChief Engagement Officer
Micah Weaver
Micah WeaverChief Technology Officer


Jason Oliver
Jason OliverDirector, Customer Support
Kristen Dmytryk
Kristen SalmonSr. Customer Support Specialist
Diana Otero
Diana OteroTechnical Writer
Susie Fugate
Susie FugateCustomer Support Specialist
Daniel Hattem
Daniel HattemCustomer Support Specialist
Ron Newlin
Ron NewlinCustomer Support Specialist
Brooke BrobstCustomer Support Specialist
William Tanner
William TannerCustomer Support Specialist
Jazmine Kempin
Jazmine KempinCustomer Support Specialist
Jennifer Holcomb
Jennifer HolcombCustomer Support Specialist
Emma Venard
Emma VenardCustomer Support Specialist
Genisee Baird
Genisee BairdCustomer Support Specialist
Natalie Clifford
Natalie CliffordCustomer Experience Manager
Aaron Olson
Aaron OlsonCustomer Experience Manager
Barbara Plater
Barbara PlaterCustomer Experience Manager


Jessica Hartnagle
Jessica HartnagleProduct Manager
Jon Gray
Jon GraySenior Software Engineer
RDavid Loughry
David LoughrySoftware Engineer
Emmanuel Greene
Emmanuel GreeneSenior Software Engineer
Cody Lawson
Cody LawsonQuality Assurance Analyst
John Hesch
John HeschSenior Software Engineer
Megan Kirkbride
Megan KirkbrideSoftware Engineer
Cody Claborn
Cody ClabornSoftware Engineer In Test
Bryan Haro
Bryan HaroSoftware Engineer in Test
Jason Shonk
Jason ShonkUX Designer


Jenny Walton
Jenny WaltonDirector of Implementation
Kasey Schwartz
Kasey SchwartzSenior Project Manager
Heidi Atkinson
Heidi AtkinsonSenior Project Manager
Dorothy McIver
Dorothy McIverConversion Training Coordinator
Michael Leaming
Michael LeamingImplementation Manager
Stacey Havlin
Stacey HavlinImplementation Engineer
Allison Bradshaw
Allison BradshawSenior Project Manager
Laura Solano
Laura SolanoConversion Project Manager
Ashley Cook
Ashley CookConversion Project Manager
Erin Jeter
Erin JeterConversion Project Manager
Quinn Keitel
Quinn KeitelImplementation Engineer


Sales and Marketing

Andrew Cecil
Andrew CecilSenior Account Executive
Gabriel Harkov
Gabriel HarkovSenior Account Executive
Kristen Hay
Kristen HayMarketing Coordinator
Mitch Peterson
Mitch PetersonSenior Account Executive
Cara Earlywine
Cara EarlywineAccount Executive
James Goalder
James GoalderSenior Account Executive
Chris Painchaud
Chris PainchaudSenior Account Executive
Billy Ratthahao
Billy RatthahaoAccount Coordinator
Rodney Frederick
Rodney FrederickAccount Executive
Matthew Smith
Matthew SmithAccount Coordinator
Jacob Baker
Jacob BakerAccount Executive
Paula Ziegler
Paula ZieglerAccount Associate
Staci Anibas
Staci AnibasMarketing Associate
Olivia Kabacinksi
Olivia KabacinksiAccount Coordinator
Chris CollinsAccount Executive
Michael Amspaugh
Michael AmspaughAccount Associate
Logan Ostrand
Logan OstrandAccount Associate
Andrew Christenberry
Andrew ChristenberryAccount Associate


Kristin McCarty
Kristin McCartyOffice Administration
Aaron Grady
Aaron GradyHuman Resources & IT
Alice Baun
Alice BaunAccounting

Expert Product Advisors

Before writing a single line of code, we reached out to our network of fundraising consultants, academics and practitioners to see what they thought was missing in today’s donor management software landscape.

Several core partnerships emerged:

Adrian Sargeant
Professor Adrian SargeantChief Scientist
Tom Ahern
Tom AhernCommunications Coach
Kivi Leroux Miller
Kivi Leroux MillerOnline Marketing Coach
Jaime Levy
Jaime LevySustainability Scorecard
Terry Axelrod
Terry AxelrodBloomerang for Benevon

Adrian Sargeant was one of the primary driving forces in the creation of Bloomerang. His career-long research into donor loyalty has taken him from Indiana University, where he was the first Hartsook Chair in fundraising, to the Centre for Sustainable Philanthropy at Plymouth University in the United Kingdom where he serves as its director. The algorithm that controls our proprietary engagement meter, which automatically adjusts based on constituent interaction, was designed by Dr. Sargeant. He most recently developed the UK’s new National Occupational Standard for Fundraising,

Tom Ahern. considered to be one of North America’s leading authorities on donor communications, serves as our “Donor Communications Head Coach.” His best practices for written donor communication are found in Bloomerang as the “Ahern Audit.” Tom is the author of four books: “On Donor Newsletters,” “How to Write Fundraising Materials That Make More Money,” “Keep Your Donors” and “Seeing Through a Donor’s Eyes.” He works with dozens of clients nationwide every year. They include brand names like the Sierra Club and Save the Children, as well as hospitals, universities, foundations, and local charities.

Kivi Leroux Miller serves as our “Online Marketing Coach,” assisting us in designing the digital communication features within Bloomerang, such as email and social media. She the author of “The Nonprofit Marketing Guide: High-Impact, Low-Cost Ways to Build Support for Your Good Cause” and “Content Marketing for Nonprofits: A Communications Map for Engaging Your Community, Becoming a Favorite Cause, and Raising More Money.” Kivi teaches a weekly webinar series and writes a top-ranked blog on nonprofit communications at Nonprofit Marketing Thousands of nonprofits in all 50 U.S. states, across Canada, and in more than 30 countries have participated in Kivi’s webinars.

Jaime Levy partnered with us to create the Sustainability Scorecard, a unique operational assessment and data analysis tool that will set you on the path towards organizational sustainability. He is the President and Chief Vision Officer of JDLevy & Associates. Jamie is also a faculty member at Indiana University, where he teaches in the graduate and professional programs in not-for-profit management and development through the IU Center on Philanthropy, School of Public and Environmental Affairs, and The Fund Raising School. Jamie is a published writer and keynote speaker. Through his teaching and consulting, he has trained over 28,000 professionals from over 30 countries. He has become recognized for his expertise in the area of organizational development, especially as it relates to philanthropic sustainability and development.

Terry Axelrod partnered with us to create Bloomerang for Benevon a customized version of Bloomerang’s donor management solution that integrates with the Benevon Model. Terry, founder and CEO of Benevon, has more than 30 years of experience in the nonprofit field, including founding three nonprofit organizations in healthcare and affordable housing. She created the Benevon Model in 1996 after serving as Development Consultant to a private inner city school from 1992-1995. There she designed and implemented the fundraising and marketing programs that yielded $7.2 million in two and a half years as well as national recognition of the program including a cover story in The Chronicle of Philanthropy.

Board Members

Brad Love
Brad LoveBrad is a Partner at Barnes & Thornburg LLP, located in Indianapolis. He specializes in Corporate and Intellectual Property law.
Don Scifres
Don ScifresDon is Co-Founder and Managing Partner at VisionTech Partners | VisionTech Angels where he focuses on angel and venture capital investments in technology and life sciences firms.
Gary Rush
Gary RushGary currently serves as CTO of Karmaloop, a Boston-based online retailer. He has previously served as VP of Information Technology at Angie's List, VP of Technology and Operations at ExactTarget and CTO at Made2Manage Systems (now Consona Corporation).