Bloomerang is an ideal alternative to Donor Tools.
Donor Tools is shutting down. Luckily, you’ll find Bloomerang to be an ideal alternative to Donor Tools. But don’t take our word for it! Below you’ll find links to impartial customer reviews of Bloomerang.
A donor database that fundraisers actually love
Bloomerang features that nonprofits love
Monitor your retention rate.
What better way to keep donors at the center of your focus than by seeing your current retention date, updated daily, right on your dashboard? Click through to see which donors have been retained and which need additional attention.
See the impact of your efforts.
Having a donor database with a constituent Engagement Meter™ that can capture and visualize interactions with your organization allows fundraisers to take action on an individual level.
Never miss an interaction.
There’s no need to scour data file after data file or cluttered lists for a constituent’s history with your org. Bloomerang’s timeline visually represents all interactions, including giving and volunteerism, while providing highlights of significant trends.
Use built-in reporting templates.
We’ve got you covered with the standard reports that all fundraisers need, including LYBUNT, SYBUNT, Pledge Reminders and Downgrades – as well some you may not have thought of, such as One-Time Donors, Household Averages and Lapsed Donors.
Filter on which donors have downgraded, which donors have lapsed, and what actions you took that may have contributed to those results. You can identify constituents based on both transactions and interactions, or any combination of timeline entries.
Nightly NCOA updates
No matter how much a donor loves your mission and impact, they are not very likely to proactively inform you that they have a new address. Addresses are automatically updated in the database, and changes are displayed in the address note.
Nightly deceased suppression
As part of the NCOA updates, deceased constituents are marked as Deceased in Bloomerang. Search the constituent in your NCOA Dashboard to see if there is additional information like deceased date and a link to an obituary.
Nightly birth year updates
Want to segment your communications by the age of your constituents? As part of the NCOA updates, you’ll also have updated birth year information on a nightly basis. Perfect for planned giving and bequest marketing!
BCC to Bloomerang
Any email you send or receive from a constituent can be automatically recorded on their Bloomerang profile by simply BCC’ing Bloomerang on any message, giving you a complete record of communications with that person.
Know how your donors feel about you.
There’s no reason to wonder whether your message is resonating with your donors. They’ll tell you if you ask. Surveying donors regularly is a key component to interpreting and improving your donor retention rates. That’s why we’ve given Bloomerang users the ability to automatically send email surveys to donors that measure satisfaction, commitment, intimacy, and trust of your organization—all without the need for additional software.
Real-time affinity scores
Once you activate your survey campaigns, you can check your satisfaction, trust, commitment, and intimacy scores on an automatically-updated scorecard.
Get an at-a-glance view of how your affinity scores have changed over time, as well as the most frequently reported reasons for why donors lapse.
Learn more about our world-class support.
No matter what fundraising software you purchase, the best software is always going to be the one you are comfortable using. For fundraisers, that often means having the best team behind them.
Because of this, we’ve decided that every customer has free access to chat and email with our Customer Support Team. A few years ago, one of our wonderful customers described our Customer Support Team as “both helpful and human,” and our team has taken that motto to heart. We guarantee that any time you work with our team, you will always be working with a real human employed by Bloomerang who will keep working for you until your questions are answered.
See what other fundraisers like you have to say about our support.
“The best part, though, is the support team. They are quick to respond and provide setup advice that is tailored to the client. I’ve never had an unanswered question.” Alicia H.
“Even better, their support is second to none. Any question is addressed thoughtfully and quickly. And, every single person I have interacted with has been friendly.” Michelle G.
“Bloomerang’s support features are unmatched among peer service providers. I advise all of my clients to use the chat support feature; the support representatives are prompt and knowledgeable.” Adam L.