Jasper County CASA Uses Bloomerang Reporting to Improve Donor Engagement
KEY HIGHLIGHTS
Jasper County CASA, based in Joplin, Missouri, is a nonprofit organization that empowers local volunteers to serve as Court Appointed Special Advocates® for children facing the chaos of foster care. They used Bloomerang’s Giving Platform to simplify operations and donor management as a new nonprofit. The user-friendly platform required no formal training and allowed them to efficiently handle donor records, reporting, tax letters, and a quarterly newsletter. Their consistent communication has helped achieve a 46% donor retention rate, enabling them to focus on supporting children in need.
CHALLENGE
The difficulty of forming a new nonprofit
When Jasper County CASA got started as a new organization, they found Bloomerang’s Giving Platform an invaluable tool for managing their operations and donor relationships. Despite being new to the nonprofit world, their staff found the platform very user-friendly and easy to use, requiring no formal training to get started.
SOLUTION
Donor reporting and communication made easy
The platform has allowed Jasper County CASA to easily access and organize donor records, manage essential tasks, and complete end-of-year tax letters efficiently. They particularly appreciate the Giving Platform’s reporting function, creating customized and complex ad hoc reports with ease. They also use the platform to design a user-friendly quarterly newsletter, complete with graphics and stories, which is distributed to members and supporters.
RESULTS
Consistent donor engagement improves retention rates
This regular communication and engagement has helped the nonprofit maintain a solid 46% retention rate among their donors. Jasper County CASA looks forward to continuing to leverage Bloomerang’s Giving Platform technology to streamline its processes, ensuring their focus remains on supporting children in need.
“I love the ad hoc options on Bloomerang reporting, where I can build whatever I need. I've done some really crazy reports with lots of variables, and it's so easy. I'm not the most technologically advanced person in the office, so the fact that I was able to navigate that all by myself is a testimony to Bloomerang and the ease of use engineered into it.”
donor retention rate
