Nonprofit Strategic Planning: Your Path to Impactful Growth
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Nonprofit strategic planning can help your organization effectively meet challenges and take advantage of new opportunities. Despite the many benefits, 49 percent of nonprofits lack a strategic plan.
Organizations with a strategic plan continually express the advantages of this type of preparation. One study found that 86 percent of respondents believed their strategic plan positively impacted revenue generation through grants, donors, events, and other avenues.
Whether you’re starting a new nonprofit, crafting an emergency plan to react to unexpected external circumstances, or creating your strategy for the next five years, this guide will help your nonprofit get the most out of its strategic plan. We’ll cover:
Annual strategic planning is the key to unlocking your growth potential for the future. Let’s get started.
Nonprofit strategic planning is the process of creating a blueprint to guide your organization for a specified time period and help accomplish mission-related goals. The strategic planning process involves reflecting on your mission to identify your three to five most important objectives for the next few years and determining the strategies you’ll use to reach them.
A good strategic plan ensures you have charted the necessary pathways to meet (and hopefully exceed) your organization’s goals.
Ideally, your board and staff directors will meet every three to five years to realign goals and begin the strategic planning process. This plan is a living blueprint based on everyone’s ideas.
When it comes to strategic planning, nonprofits voice a few common hesitations throughout the process. Here are three misconceptions:
It’s a cliche, but it’s true—you must spend money to make money. During the strategic planning process, you should identify areas to spend money effectively to increase your fundraising return on investment. When you make strategic purchasing decisions, you can set your organization up to fundraise more productively than ever before.
Your nonprofit shouldn’t fear experimentation—taking calculated risks fuels innovation and helps you reach your mission more efficiently.
We recommend that you don’t charge board members with setting strategic direction. The board should oversee your organization’s strategy, not set the priorities themselves.
Learn more about common strategic planning misconceptions in this Bloomerang webinar:
You’ll start by discussing measurable objectives for your team to reach and drafting the priorities for each of these objectives. You may begin with a SWOT (strengths, weaknesses, opportunities, threats) analysis. This exercise can help you define goals and consider which strategic planning model will best work for your organization.
Different circumstances and goals will require different types of nonprofit strategic plans. Choose a strategic planning model based on your nonprofit’s current circumstances, opportunities and threats.
Carefully examine the following strategic model plans to decide which one will best suit your nonprofit’s needs:
The standard strategic planning model, also known as the basic planning model, vision-based model, goals-based model or conventional model, is the most common nonprofit strategic planning model.
It’s best to use this model when your organization’s external surroundings are generally calm. When you start using this model, the economy is probably stable, your community and country are at peace and your organization is well-established in the community.
Generally, this model follows these steps:
Here’s an example of what this would look like: Let’s say your organization is an animal shelter. In the next year, your specific short-term goal is to increase the shelter’s capacity by 50 animals and invest in the materials to do so.
To do this, your organization will need to increase fundraising revenue by $10,000 by finding new outreach opportunities and strengthening relationships with existing supporters to increase donor retention.
You may decide to ask one team member to post to social media every day to engage your online audience. Meanwhile, you may assign another person to call new donors to thank them and increase your new donor retention.
This model is the most common because the climate in which your organization resides is, more often than not, fairly stable. When it does become unstable, that means it’s time to switch to a different model.
An issues-based strategic planning model can be used when your organization’s internal operations are in more turbulent conditions. For example, if you’re undergoing frequent staff turnover, a change in leadership or are understaffed, you may find an issues-based strategic planning model to be the best choice.
This nonprofit strategic planning model helps organizations get back on track if they have strayed from the path to success.
To implement this strategic planning model, complete the following tasks:
Consider the following scenario: Your nonprofit has limited staff and struggles to increase fundraising revenue. You may decide to address this by working with an external fundraising consultant or directing your staff’s attention to building relationships with your most engaged donors who are likely to increase their giving amounts.
An issues-based nonprofit strategic planning model is a living plan. Instead of setting it in stone, set check-in milestones and make adjustments based on your progress and results.
The organic or nonlinear nonprofit strategic planning model is best when there are uncertain external factors that threaten your nonprofit’s situation.
Using this model, your team members will come together to solidify their understanding of the organization’s mission and goals. Each person then comes up with actionable next steps to help get closer to that goal by the next time the group meets.
Generally, putting this model into practice looks something like this:
For instance, you may find that one team member, Theo, is especially good at face-to-face communication on the retreat. He’s empathetic and understanding and would be a great candidate for holding meetings with major donors to build relationships with them. He may have a goal to leverage the information in your new donor database to foster relationships and grow major giving by 10% in the coming year.
This model never looks the same for two organizations. Each team member has inherent strengths, so this model is designed to help your nonprofit make the most of your unique strengths.
The real-time nonprofit strategic planning model is useful when your nonprofit is in the midst of a crisis, like an economic recession or national/global catastrophe. The situation could also be limited to your organization. For instance, you might have been the victim of a cyberattack or your headquarters might have been severely damaged in a tornado.
This model relies on an extreme focus on short-term goals that aim to help you weather the storm. Your nonprofit staff members might meet as frequently as every week to discuss your progress toward these short-term goals. The model usually looks like this:
Consider the following situation: You discover that your nonprofit was the victim of a cyberattack that potentially left some donors’ information at risk. In response, you meet with your team to define and align on urgent next steps.
You assign several team members to assess the extent of the attack and summarize their findings into a clear report. Then, you designate other team members to notify impacted donors as quickly as possible about the breach. You outline the steps you’ll take to keep donors’ information more secure in the future and prevent future attacks.
As you can see, these goals are small and manageable in a short time. Goals are created as responses to the direct impact that external forces have on your organization’s internal operations.
The alignment nonprofit strategic planning model is best when your organization has great individual departments or team members but has trouble when it comes to communication between these departments.
This model tends to look something like this:
For instance, say your organization has an incredible grant writer, an excellent executive director, a communicative and empathetic major gift officer and very capable fundraisers. However, they have trouble communicating with one another about the nonprofit’s goals and what each of them is doing to reach those goals. The result is discord among teams and a lack of progress.
In this case, consider ways to encourage teamwork between members. You may provide an overall fundraising goal for your fundraisers and major gift officer to work on together. Or, you may set up check-in meetings for everyone to meet with the executive director and ensure that the director knows what’s happening in each department and can prioritize their tasks accordingly.
The alignment nonprofit strategic planning model is a great way to set new communication standards and processes to incorporate moving forward as a team.
Before diving into the strategic planning process, determine what type of plan or report you aim to create. Generally, strategic planning forms look similar to this:
Let’s take a closer look at how to develop each aspect of your strategic plan.
Use these steps to launch the strategic planning process:
We recommend starting strategic planning by envisioning the end result you want to achieve. What will your nonprofit look like when you’ve achieved your goals? How will your ability to achieve your mission evolve over time?
Use your organization’s budget to determine how much you need to raise to achieve your philanthropic goals. Then, outline the strategies you’ll use to acquire that funding.
For example, you may decide to raise:
Every nonprofit will have a different fundraising goal breakdown based on its current fundraising initiatives and donors’ giving capacities.
Next, ask your stakeholders for input on your fundraising goals. Provide context for your goals and philanthropic objectives, explain how each will impact your mission, and ask for feedback about the plan.
The different stakeholders you should reach out to include:
Running the plan by everyone will ensure your goals are achievable and manageable for your team. Stakeholders might raise the alarm if your fundraising amount is drastically different from last year’s or if you’re relying on strategies that have been ineffective in the past.
For example, let’s say your nonprofit has a good track record with grant writing. You’ve won 80% of the grants you’ve applied for, so you decide to dedicate a large portion of your fundraising revenue plan to be raised using grant money. Seems reasonable, right?
Well, your grant writer may bring up the valid point that you’ve only been that successful because you’re incredibly picky about the type of grant you apply for. While the percentage looks impressive, there aren’t enough grants out there to meet the goal you’ve set. This insight enables you to switch up your strategy to be as successful as possible.
You may consider doing a SWOT (strengths, weaknesses, opportunities, threats) analysis of your past fundraising to better understand what areas you’re already strong in and what could be improved.
This chart can help you outline your strengths, weaknesses, opportunities and threats clearly and concisely:
Some of the fundraising and marketing strategies your organization should take into consideration include:
Assign areas that need improvement a lower fundraising target than the aspects of your strategy where you already know you’re strong. This way, you can try out different strategies to make these elements stronger without as much pressure.
For example, if you know your nonprofit has an incredible major giving program, specify that a larger portion of your fundraising will likely come from this avenue. If you know that you could use improvement on your new donor retention rates, you might set that at a lower goal and use this as an opportunity to try out new things like calling new donors and setting up a welcome email series.
When you set your fundraising goals, make sure they’re SMART:
For example, let’s say you have a specific goal for increasing individual contributions to your annual fund.
Here are a few examples of SMART goals that target this objective:
These goals include specific numbers and time frames to help orient your strategic planning around quantifiable metrics.
Use reporting tools in your donor management system and marketing platforms to help keep your team accountable for reaching your goals.
Assign each team member an individual role that they’re responsible for. Here’s an example of a chart that clearly defines each activity, the staff member accountable for the task and the deadline:
When everyone is clearly aware of their role at the organization and how their actions will impact the mission at large, you’ll make sure everything gets done. Plus, everyone will have a sense of purpose as a part of the team.
In addition to assigning team member roles, you can also automate certain processes to free up more staff time. For example, if you used to send out the monthly newsletter manually or personally manage every social media post, consider investing in new marketing software as part of your strategic plan.
Ask yourself some of the following questions.
Sometimes the answer to these questions leads you to invest in new nonprofit software like a new CRM to automate donor engagement efforts or volunteer management tools to streamline volunteer scheduling.
Track key metrics relevant to your goals to assess the success of your strategic plan. These key performance indicators may include:
Evaluate these metrics as a team at regular intervals, such as monthly or quarterly, to mark progress toward your goals. Identify performance decreases, investigate root causes, and adjust your strategic plan as needed.
Remember the SWOT analysis process as you evaluate your fundraising results, and keep in mind that not every threat is entirely within your nonprofit’s control. For example, a decrease in average gift size could be due to an economic downturn. However, there are measures your organization can put in place to mitigate threats like these, such as diversifying your revenue sources or focusing more on donor stewardship.
Explore these strategic plans from other nonprofit organizations to identify creative, effective tactics to use when creating your own strategy:
The Denver Foundation is a community nonprofit foundation committed to strengthening the Metro Denver area.
The organization’s 2021-2031 strategic framework was written to provide guidance for a decade — a longer period than a typical strategic plan. This extended time frame means the document is intended to be a living, flexible blueprint that will evolve as the community’s needs change.
The strategic plan is outlined in a user-friendly online booklet that clearly displays the organization’s mission, vision, purpose and values. It also details new policies, such as a new donor management approach, priority service areas and the organization’s business model.
This represents an example of a more far-reaching plan that will help the organization develop a long-term approach to reaching its mission.
The Girl Scouts organization provides programming and leadership training for girls in communities across the country and worldwide.
Girl Scouts of Greater Los Angeles outlined a strategic plan for 2023-2025. The organization features five strategic priorities on the strategic plan webpage. This summary helps interested readers get a quick overview of the organization’s most important goals before diving into the full report.
In the complete plan, each priority includes information about specific initiatives to support each objective’s goal and intended outcome. For example, the first priority is strengthening access to the Girl Scouts organization across the area. The organization will pursue tactics such as investing in outreach to underrepresented communities, supporting troop leaders, and recruiting new leaders.
Habitat for Humanity’s mission is to provide affordable housing to families in need around the globe.
The organization’s Morris branch created a multi-year strategic plan to outline its growth vision and get supporters excited for the future. The plan includes an overarching vision statement and a strategic framework with four pillars: build community impact, build sector impact, build societal impact, and develop a stronger, more sustainable organization. Each objective includes specific tactics to help reach the goal and a statement about the impact of each outcome.
The plan wraps up with a compelling call to action for supporters looking to get involved. They can scan QR codes to donate or volunteer immediately to show their dedication to the mission.
Boys & Girls Club of America is dedicated to providing enriching after-school programs for kids and teens. The Metro Atlanta chapter’s 2021-2025 strategic plan outlines plans to reach more kids, grow their supporter base and improve diversity and inclusion.
The plan includes five main focus areas, each with a few specific objectives, along with specific quantifiable goals. The plan also incorporates a timeline chart depicting when each goal is projected to be completed.
This level of specificity is essential for staying on target and reaching goals effectively.
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a U.S. government agency established to make mental health and substance abuse help and resources more readily available.
The organization’s 2023-2026 strategic plan is oriented around four guiding principles: equity, trauma-informed approaches, commitment to data and evidence and recovery.
The plan includes plenty of data and research to explain why each principle was chosen. It also highlights five priorities for this three-year period that will help bring each principle to life.
The Nature Conservancy’s mission is to promote worldwide conservation efforts. The Rhode Island chapter’s strategic plan focuses on preparing the state for a future threatened by climate change and conversation challenges.
The plan is divided into multiple goals with associated strategies for achieving each objective. Each strategy is specific, measurable, and tailored to achieve maximum results. This report gives supporters a strong sense of the organization’s direction over the next few years.
UNICEF is a United Nations Agency devoted to providing humanitarian aid to children worldwide.
The 2022-2025 strategic plan starts with an informational overview of the progress that has been made along with challenges that children face around the world. Next, the plan details strategic shifts that the organization is currently taking, along with five goal areas.
The plan ends with a detailed roadmap chart of each principle and objective and the target completion dates.
WWF is a nonprofit organization that preserves wilderness and protects species facing extinction. WWF of Central and Eastern Europe outlines its strategic plan on a dynamic, visually engaging webpage.
The plan starts with a broad overview of what makes the region unique and how that individuality lends itself to creative solutions that other chapters can emulate.
The document then outlines four key goals and strategies to achieve these aims. We especially appreciate including what success will look like when each goal is achieved. This specificity helps supporters better understand what the organization is working towards and visualize how they can lend a helping hand.
CARE is a nonprofit devoted to defeating poverty and promoting social justice worldwide.
The CARE 2023 strategic plan starts with a clear vision and mission statement to lay the foundation for the document. The plan spotlights multiple strategic aims, including ending poverty, promoting gender equality, responding to crises, improving access to food and water, and more.
The report uses strong branding, vibrant colors, and compelling imagery to create a more emotional, captivating experience for the reader.
Donor management and fundraising software can offer plenty of support throughout your strategic planning process. Here are just a few of the ways you can use integrated donor management and fundraising software to streamline your planning:
Interested in seeing what these activities look like in practice? Schedule a Bloomerang demo today for a personalized look at how our nonprofit software solutions can support your organization’s strategic plan.
Don’t just check off the “strategic plan” box for your nonprofit. Instead, use the information and resources in this guide to create a comprehensive and valuable plan that you’ll use to grow your organization.
Want to learn more about effective planning and nonprofit management? Check out these additional resources:
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