The Impact of Bloomerang on IWS Family Health
IWS Family Health (Infant Welfare Services of Chicago), a community health center serving families with low income, embarked on a journey to improve its operations and donor management systems. The organization sought a more efficient and user-friendly solution to enhance its fundraising and donor management efforts.
The challenge
Before Bloomerang, IWS Family Health faced challenges with its former system. Director of Grants, Elisa Revello, described it as “convoluted and difficult to navigate,” often necessitating external assistance and a significant amount of time. This complexity severely hampered their fundraising and reporting, making simple tasks—even logging in—overly complex.
The solution
In search of a more streamlined and user-friendly system, IWS Family Health switched to Bloomerang. Revello emphasized the importance of simplicity and usability in their decision-making process. “Bloomerang is so easy to use; we’re now able to use information more effectively than before,” said Revello. “It gives us a lot more power than we previously had and the potential to be more creative.”
Revello praised Bloomerang reporting. “Bloomerang is incredibly intuitive. It’s a breeze building reports,” Revello said. “I love being able to schedule reports and get the insights delivered right to my inbox,” Chief Strategy Officer Michelle Di Benedetto added. “With Bloomerang, I don’t have to think about these things. They’re there when I need them.”
The results
“Using Bloomerang, I’ve been able to cut the time it takes to manage constituents, enter donations, run reports, and perform reconciliations by at least 30%,” reported Revello.
This efficiency gain was not just about saving time but also about enhancing the quality of information. “Bloomerang has helped us to significantly improve data accuracy and transparency,” said Revello. “It’s much easier now to identify duplicates and make sure that donor information is up to date.“
Bloomerang also played a role in helping to increase the organization’s donations. “This 15% increase in donations through Bloomerang has set a new benchmark for us, one we’re committed to meeting or exceeding annually,” shared Revello.
“Using Bloomerang, I’ve been able to cut the time it takes to manage constituents, enter donations, run reports, and perform reconciliations by at least 30%”
What’s next?
IWS Family Health plans to take advantage of additional Bloomerang capabilities in the future. Revello wants to explore features like text-to-give and other payment options to enhance donor convenience. “We know we’re just scratching the surface, and we’re planning to take even greater advantage of Bloomerang to inform our strategies and successes,” Revello stated. As the organization grows, Bloomerang’s scalable solutions and continuous improvements align well with IWS Family Health’s evolving needs, promising a future of efficient and effective donor management.
“I love being able to schedule reports and get the insights delivered right to my inbox. With Bloomerang, I don’t have to think about these things. They’re there when I need them.”
To manage operations
In donations
