Free Guide
Donor Experience Report: The Nonprofit Partnership - Erie, PA
This Donor Experience Report explores how 50 nonprofit organizations in Erie, PA communicate with donors in the most critical time in their relationship—the first 30 days after a new donor makes a gift.
Download the report to learn:
- Which gift designation options you should offer.
- How to say thank you for gifts.
- How to motivate new donors to make second gifts.
- The recommended donor appreciation timeline.
In this study, we donated $25 to 50 nonprofit organizations in Erie, PA. We examined the giving process and donor communications to help these nonprofits improve the donor experience. This detailed analysis covers two primary areas: the online donation process and the 30-day new donor journey immediately following the gift.
Our goal? To show how your giving experience stacks up against your peers and understand how actions like proper gift acknowledgment and follow-up communications influence donor behavior and repeat gifts.