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Vancouver Brain Injury Association

Vancouver Brain Injury Association’s mission is to fill a devastating void for Vancouver and North Shore brain injury survivors by providing programs that are currently unavailable and connecting brain injury survivors, their families, and caregivers to resources that are available.


Vancouver Brain Injury Association was looking for an affordable donor management system that could help them effectively grow their donor base. “[We wanted something] affordable for an organization needing to grow a donor list from scratch,” said Vancouver Brain Injury Association President, Richard Wagar.


After spending several months doing intensive research and comparing different nonprofit CRM systems, Richard and his team were eventually drawn to Bloomerang’s donor database solution. They could rest easy in their decision because they did their due diligence in finding a good alternative to DonorPerfect and Blackbaud. They were confident that Bloomerang was the best option for their growing nonprofit.


Since implementing Bloomerang, Vancouver Brain Injury Association has seen improvements with several fundraising pain points through the donor data accessibility and software consolidation that Bloomerang provides. “Combining our CRM system with email contacts, and website forms now using one platform [has helped].”

On top of saving time and money through consolidation, Richard and his team have also been impressed with the level of service and knowledge the Bloomerang customer support team provides. In a nutshell, Richard would have this to say to another healthcare or Canadian nonprofit about Bloomerang: “Excellent service, very affordable telephone support, continuous great webinars and tutorials.

It’s amazing what an easy-to-use, donor-centered donor database can do for the growth of an organization such as the Vancouver Brain Injury Association. “We are favorably impressed [with Bloomerang].”