Why Piedmont Habitat for Humanity Chose Bloomerang as its All-In-One Nonprofit Software Solution
KEY HIGHLIGHTS
Piedmont Habitat for Humanity, serving a six-county region in Central Virginia, is on a mission to provide affordable homeownership and repairs in their community. Previously relying on multiple platforms, they sought an intuitive all-in-one system with better reporting tools. Bloomerang provided a one-stop solution with robust donor management, seamless online donation integration, and real-time donor retention tracking. Thanks to the platform’s user-friendly features and excellent customer support, the small team now operates more efficiently, achieving a 65% donor retention rate.
CHALLENGE
In need of a centralized donor database
Piedmont Habitat faced the challenge of juggling multiple platforms and limited reporting tools. When Piedmont Habitat switched to Bloomerang, it sought a more intuitive and comprehensive system to handle its growing donor and volunteer database. Previously, their software lacked user-friendly reporting features and required multiple platforms to manage daily operations.
SOLUTION
Finding the fundraising solution in Bloomerang’s efficient features
Bloomerang provided an all-in-one solution, offering robust donor and volunteer management tools, seamless website integration for online donations, and intuitive reporting capabilities. The transition to Bloomerang was smooth, facilitated by the platform’s supportive customer service and data team. The system has helped the organization improve efficiency, allowing even its small team to manage operations effectively. The ease of onboarding new staff and the availability of resources for troubleshooting have further enhanced the organization’s experience.
RESULTS
Tracking donor retention on the Bloomerang dashboard
Bloomerang’s focus on donor retention is a standout feature, with real-time insights—like Piedmont’s outstanding 65% donor retention rate—displayed on the dashboard to track progress. They look forward to continuing their partnership with Bloomerang to streamline donor and volunteer management processes.
“We definitely wanted something that was one-stop shopping, as much as possible. Where we didn't have to use multiple systems to accomplish what we needed to do day in and day out. I was mainly looking for good donor management, the ability to do volunteer management, and something that would integrate seamlessly with our website when it came to tracking online donations in our system.”
donor retention rate
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