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Habitat for Humanity of Madison & Clark Counties

Habitat for Humanity of Madison & Clark Counties (HfHMCC) is a non-profit, 501(c)3 organization and ecumenical Christian ministry that works in partnership with local families to build simple, decent, affordable housing. The houses are sold to Habitat home buyers at

Since 1992 local volunteers and donors have partnered with 121 Habitat families to build or improve a place called home. Over 100 affordable housing solutions have been built in Berea, Richmond or Winchester. We continue to build or rehab 3-5 homes per year and have a goal to complete 7 home repair projects in 2017. With Habitat you build more than walls, windows, and roofs; Habitat builds strength, stability, and independence through shelter.

Challenge

Habitat for Humanity of Madison & Clark Counties was looking for an updated, user-friendly donor management system that could help them with reporting and gauging how engaged their constituents are with their mission. “The database we were using was archaic and not conducive to reporting usable information,” said Jennifer Gormley, Fund Development Manager at Habitat for Humanity of Madison & Clark Counties.

While attending the Habitat Global Conference and hearing from a lot of affiliates that use Bloomerang and love it, Jennifer was sold. “We were in the process of looking for a new database. I checked Bloomerang out and really liked how easy it is to use.”

Solution

Jennifer and her team had finally found the solution they were looking for in Bloomerang. “Bloomerang is very easy to use and I really like the engagement level ‘meter’.” She also likes how easy it is to access the data that’s most important to their organization. “I like the ‘snapshot’ page that comes up when you log in. It also allows you total control over additions, deletions, and changes.”

Habitat for Humanity of Madison & Clark Counties appreciated finding a system that could help them track their constituents’ engagement, and give them better visibility into their donor data. “I’m still learning our donor base. However, the Engagement Level helps me to immediately recognize our better donors.”

Jennifer and her team have also taken advantage of Bloomerang’s free resources, articles, and knowledgeable support team. “Your help desk is fantastic and immediate. I appreciate their thoroughness.”

Results

Jennifer and her team have benefited from better data and have been able to make more informed fundraising decisions. “Because it’s easy to use, and we cleaned up our database, I feel the information we are gleaning from Bloomerang is accurate and accessible.

The team at Habitat for Humanity of Madison & Clark Counties has also seen improvements in key fundraising metrics since implementing Bloomerang eight months ago. Bloomerang’s reporting functionality gives them the tools and the insight to not only see the data that’s important to them, but also use it to improve their donor retention and dollars raised metrics. “Our key fundraising ‘season’ is October- December. I like that I can easily pick time periods, or zip codes, or donors by dollars given, etc to run reports, and see where we stand.”

It’s amazing what a user-friendly, data-focused tool can do for the long-term growth of an organization such as Habitat for Humanity of Madison & Clark Counties. “From the beginning, the staff has been wonderful to work with and the database is easy to use.”

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