Bloomerang understands the unique fundraising challenges of Adventist organizations. Various organizations that are affiliated with the Seventh-day Adventist Church have chosen Bloomerang’s donor database solution.
Below are just a few thoughts and success stories from organizations just like yours.
Founded in 1882, Pacific Union College is a Seventh-day Adventist Christian college with a strong liberal arts tradition. Located in the heart of California’s Napa Valley, the college offers a fully accredited four-year program and emphasizes academic excellence, authentic spiritual experience, and service to local and worldwide communities.
Pacific Union College was looking for an easy-to-use web-based donor management system that could help them better organize and house data. “We needed to be able to easily grab data from other database products used within our institution, and easily export data from ours for import into the school’s financial system or for use in data-analysis and manipulation within our own department,” said Nic Miller, Database Manager at Pacific Union College.
After demoing several database platforms, they were drawn to Bloomerang’s “incredible client care” and focus on data-driven fundraising.
Pacific Union College had found an intuitive, agile platform with a nearly-flat learning curve that could help them better track their fundraising efforts during the year. “For small institutions that rely on volunteer networks or part-time staff to maintain their donor databases, these strengths are key to institutional success. You can purchase an expensive, technically-complex database product, but if no one know how to use it, it’s almost worse than having no database at all.”
Not only could Bloomerang help Pacific Union College consolidate data and alleviate fundraising pain points, but the customer care went beyond their expectations. “Moving a multi-thousand record database from one vendor to another is a challenging process for an institution, and the Bloomerang team made sure we were cued into the process every step of the way.”
Nic and his team finally had a system that could help them focus on what matters most: building better donor relationships. “Instead of worrying about the health of our data, we can focus on building better relationships with our donors, because keeping our records current now takes just a few clicks of the mouse.”
Nic and his team have benefited from the accessibility they now get from Bloomerang. “Our database no longer runs on local servers to which we must connect to through remote desktop software, and is only accessible on-premises. Our database is now securely accessible from anywhere in the world via our favorite browser (Chrome).” They’ve also benefited from Bloomerang’s ease of use and training options, and from the visualization they’ve gained into their fundraising efforts. “Team members can be trained to comfortably utilize Bloomerang’s core feature set in one 60-minute training session. We can now visually monitor the health of our fundraising efforts and see how each donor is responding to our campaigns and appeals.” Since implementing Bloomerang, Pacific Union College has seen improvements in donor retention tracking. “For the first time, we can visually monitor our retention — no more guesswork. We are able to recognize where we’ve fallen short in our efforts, and use easy-to-run reports to build meaningful and targeted communication pieces.” They’ve also seem improvements in donor communications by using Bloomerang’s Timeline feature. “Bloomerang’s Timeline is a fantastic feature that allows us to visualize our interaction history with donors. Easy-to-use note and interaction entry, which is saved to the Timeline, allows us to maintain high-quality, meaningful information about our donors, which is invaluable when making phone calls as part of our recognition process. Bloomerang doesn’t rely on a single server to which we remotely connect, so we spend less of our day waiting for reports to run and records to load. This is a major plus for our power users.”
At the end of the day, one of the most important things Bloomerang does for Nic and his team is adapt to their unique fundraising needs in an uncomplicated way. “Bloomerang is a perfect fit for small institutions like our K-12 academies because of its simplicity. Even for larger institutions like PUC, Bloomerang offers the flexibility and customization to handle our more complex processes. Put more simply, Bloomerang adapts to the institution it serves, meeting both user and infrastructural needs.”
It’s amazing what a user-friendly, data-focused tool can do for the long-term growth of an organization such as Pacific Union College. “We <3 Bloomerang!”
In print for more than 150 years, the Adventist Review is the flagship journal of the Seventh-day Adventist Church. Founded by James and Ellen White in 1849, the magazine is the one of the oldest religious publications in North America. The Adventist Review is published monthly and has a paid circulation of nearly 30,000. The Online Edition features selected articles and news from the magazine and also offers some web-only features.
Adventist Review was looking for an intuitive donor management system that had greater capabilities to increase their donor base and giving. They decided it was time to make the switch from their homemade database. “We had a homemade database for managing our donors. It was hard to maintain and the designer was retiring and no one else was going to keep it up. We hoped to increase our donor base and giving and needed something with greater capabilities,” said Sharon Tennyson, New Believer Ministry Coordinator at Adventist Review.
After trying out some smaller database options, Sharon attended a Philanthropic Services Institute conference in Baltimore a couple years ago and met some of the Bloomerang team. She was impressed with what she saw and the rest (as they say) is history.
Adventist Review had found an intuitive system that could meet their needs and help them better focus on and increase their constituency base. Bloomerang could fit nicely into their gift development and donor retention processes, especially on the donor communication side. “I am able to design lovely thank you letters that are very professional and specific for the donation, i.e. if there is a gift subscription involved.” Segmenting and creating unique and custom donor communication pieces is a breeze now.
On top of Bloomerang’s functionality to enhance their fundraising efforts, Sharon and her team have also been impressed with the superb customer service they’ve received through online chat. “Your online ‘chat’ people have consistently been outstanding. I am certain some of my questions are dumb! No one ever makes me feel dumb either. Since we do just one annual appeal, I often forget how to pull up the database to send to the printer, etc and I always get good, pleasant help from support. Thank you.”
Sharon and her team have benefited from improved donor communications — and they still have room to improve even more! “Constituent communication is improved since we switched to Boomerang since it is easy to see donations, letters sent to donors and access their phone numbers. I bet I am not even using the software to its fullest yet.”
Along with improved donor communications, the team at Adventist Review has loved how easy Bloomerang is to use. Inputting donor data is actually enjoyable. “Bloomerang is so easy to work with I enjoy updating address changes and adding emails and phone numbers to the database, which helps if the address changes and something gets returned.”
At the end of the day, not only have Sharon and her team benefited from implementing Bloomerang, but they’ve encouraged other Adventist organizations to make the switch and see the same results they have. “I have offered positive words to other Adventist entities thinking of switching to Bloomerang. Since I work at the world headquarters of our church, many Adventist visitors come through and I have explained to them why I like using Bloomerang.”
It’s amazing what a user-friendly, donor-centric tool can do for the long-term growth of an organization such as Adventist Review.