The face-off: Salsa vs. Bloomerang. Bloomerang has all the benefits you’ve come to expect from a modern cloud-based donor management system making it an ideal alternative to Salsa. We built Bloomerang from the ground up and had fundraising experts help us along the way. Our easy-to-use tools focus on fundraising best practices, and our commitment to an unmatched level of customer service make Bloomerang an ideal alternative to Salsa.
Compare for yourself:
Salsa vs. Bloomerang
Salsa
- Outdated user interface
- Additional fees for add-on packages & extra functionality
- Additional fee for recommended training
- Difficult to track relationships (soft credits)
- Allowing ACH transactions on forms is an add-on feature
- Reporting is clunky and difficult to use
- Software Advice reviews
- TrustRadius reviews
- G2 Crowd reviews
- For basic packages
Bloomerang
- Modern and intuitive user interface
- All features come standard
- Free group training & chat support
- Easy relationships tracking tools
- Bloomerang Payments includes EFT/ACH as an option
- Reporting is intuitive and easy-to-use
- Software Advice reviews
- TrustRadius reviews
- G2 Crowd reviews
- For basic packages
Salsa vs. Bloomerang: See the difference for yourself
Salsa Constituent Summary
Bloomerang Constituent Summary
Common Salsa Customer Complaints: Hear from one nonprofit leader who made the switch
Frederick Marx, Filmmaker for Warrior Films, became frustrated with persistent problems with Salsa’s software and customer service, and eventually decided to look elsewhere.
“The software is completely unintuitive. Nothing makes logical sense. The service is hardly better. It’s very difficult to get a live person on the phone.”
We take pride in the claim that no training is required to use Bloomerang.
Our customers use Bloomerang to manage their entire constituent ecosystem, including donors, volunteers, sponsors, grantees and more. Real-time retention and engagement metrics come standard, and our knowledgeable, local support team is here to help you every step of the way.
See more customer success stories here >>
Learn more about our world-class customer support.
No matter what fundraising software you purchase, the best software is always going to be the one you are comfortable using. Because of this, Bloomerang is committed to ensuring that every customer has free access to chat and email with our knowledgeable and helpful Customer Support Team. A few years ago, one of our wonderful customers described our Customer Support Team as “both helpful and human,” and our team has taken that motto to heart. We guarantee that any time you work with our team, you will always be working with a real human employed by Bloomerang who will keep working for you until your questions are answered.
You don’t just have to take our word for it though. See what some of our current nonprofit customers have to say.
“The best part, though, is the support team. They are quick to respond and provide setup advice that is tailored to the client. I’ve never had an unanswered question.”
“Even better, their support is second to none. Any question is addressed thoughtfully and quickly. And, every single person I have interacted with has been friendly.”
“Bloomerang’s support features are unmatched among peer service providers. I advise all of my clients to use the chat support feature; the support representatives are prompt and knowledgeable.”