Compare Neon One to Bloomerang
Powerful, intuitive Donor Management your team will love. Unlike Neon One, Bloomerang is a powerful giving platform nonprofits love to use, empowering them to seamlessly provide a better end-to-end giving experience and create long-lasting change.
Top 3 reasons why nonprofits choose Bloomerang over Neon One.
Maximize your investment with award-winning support
We are your long-term partner in success, helping you exceed your fundraising goals with free, unlimited fundraising support. Alternatively, Neon One is a complex system and does not provide quality support. They limit their costly phone and chat support plan to under 2 hours a month and customers reported waiting days for support responses.
Bloomerang is a consistently recognized as a G2 leader for usability & support:
- Bloomerang’s customer support responds to all tickets within 24 business hours
- Chat support is included for free to make sure we’re always here for you
"On a scale of 1-10, Bloomerang’s customer support is 25 or better. I’ve never experienced better customer service anywhere.”
Janise Gray, Director of Grant Recipient Services Equestrian Aid Foundation
Make an impact with easy-to-use reporting
We offer powerful, easy-to-use, and automated built-in custom reports to deliver exactly what you need to know. In Neon, report criteria and results are shown on two different screens which often results in wasted time.
- Bloomerang includes essential nonprofit reporting templates to save your team time and help you get up and running faster.
- Deliver actionable insights with pre-scheduled reports so you can act when it’s needed most.
- Bloomerang consistently ranks #1 for Ease of Use on G2 and we include extensive free reporting courses to help you maximize actionable insights.
“The reporting tool has been instrumental in our donor retention. We have been able to develop year-over-year reports much easier than our previous database.”
Flint Public Library
Raise more funds
At Bloomerang, we help nonprofits put donor relationships at the heart of their fundraising. From discovering new top-tier donors to keeping tabs on supporter communications, we make it a breeze to unlock the full potential of your donor management database.
- Our exclusive Generosity Score uncovers powerful insight into donor giving capacity so you can quickly prioritize which donor relationships to cultivate.
- Text fundraising streamlines acknowledgments and appeals, increasing engagement by connecting with donors through their mobile phones.
- With the Bloomerang Mobile App, build meaningful relationships and collect donations on the go by accessing the power of your donor database at your fingertips.
“We’ve used engagement and generosity reports to help us in our capital campaign and these insights have led us to great successes in fundraising. In our first year with the Bloomerang… we went from raising $16,000 to $21,000. The second-year we doubled that dollar amount and mailed only 650 pieces. Math doesn’t lie.”
West Lafayette Schools Education Foundation
How Bloomerang stacks up against Neon CRM.
Based on G2 Crowd reviews
745 Reviews
Neon One
171 Reviews
Ease of Use
9.3
7.9
Ease of Setup
8.7
7.8
Quality of Support
9.6
8.5
Product Direction
9.4
8.2
Automation
8.6
7.4
Reporting
9.0
8.3
Email Marketing
8.9
6.7
Direct Mail Tools
8.5
7.7
Interaction Tracking
9.1
7.5
Donor Profiles
9.2
8.8
Templates
8.5
7.2
Online Donation Portal
8.6
8.3
Task Delegation
8.7
7.3
Spread joy through a better fundraising experience.
Switching to Bloomerang, the ideal Neon One alternative.
The Humane Society of South Coastal Georgia, a 100% donor-funded no-kill adoption center, sought a software solution aligned with their needs. With 12,900+ animal adoptions and a funding model reliant on strong donor relationships, Director Troy Salsbury recommended Bloomerang for its user-friendly interface and robust donor management features.
“Our previous database, [Neon One], was very cumbersome and difficult to train new people to use… I find Bloomerang to be very intuitive and powerful, and much more user-friendly than any of the other three other databases I’ve used in my development career.”
Troy Salsbury, Director of Operations & Development Humane Society of South Coastal Georgia
What makes Bloomerang the best Neon One alternative?
See why nonprofits like yours are using Bloomerang as an alternative to Neon One.
Feature Comparison
Neon One
Award-winning chat & free fundraising support
Bloomerang includes chat support for every customer and provides fundraising support entirely for free. In addition, Bloomerang is consistently recognized as a G2 leader for usability & support, with our customer support team responding to all tickets within 24 business hours.
Neon One customers who upgrade support are limited to a total of two hours per month. In addition, many customers reported waiting days for support responses.
Neon One
Quickly schedule action-focused reports
Bloomerang easy-to-use reporting surfaces actionable insights so your team can work smarter, not harder. Build segmented reports in minutes and automate sending reports.
Building reports in Neon is complicated, requiring building report criteria and viewing report outputs on two separate screens. In addition, reports cannot be scheduled and must be manually built and run.
Neon One
Take your donor database on-the-go with the Bloomerang Mobile App
Access everything you love about Bloomerang’s donor management software and collect donations on-the-go. Research supporters ahead of meetings so you can connect on a personal level. Process contactless donations with Tap to Pay and cash donations securely. Monitor as donations come through in real time, clicking through to the donor’s profile to text, email, or call to thank them.
Neon One
Uncover Major Donors with Generosity Score
Bloomerang’s exclusive Generosity Score, powered by DonorSearch, is included free-of-charge, making it a breeze to prioritize which donors to cultivate for maximum impact.
Neon One integrates with DonorSearch for an additional fee Your analysis must be done through the DonorSearch platform versus in your donor database, limiting the true power of donor cultivation.
Neon One
Raise more with affordable fundraising tools
Build beautiful donation forms that raise more while leaving lasting impressions on donors throughout their giving experience. Recurring donation upgrade prompts encourage ongoing support and iIntegrated AI technology dynamically generates recommended donation amounts based on a donor’s likelihood to give – all for one of the fundraising market’s lowest fundraising processing fees.
Neon One offers basic fundraising tools – including donation forms, peer-to-peer tools, and basic events – for nearly 3% more per transaction than Bloomerang’s fundraising tools.
Neon One
Host dazzling, impactful auctions
With Bloomerang + Qgiv’s events, create beautiful registration pages to sell tickets and sponsorships. Plan flexible seating charts and check-in attendees in seconds. Host impactful Auctions that exceed your fundraising goals, showcasing progress to attendees in real-time. Collect in-person donations with text-to-donate, reminding donors to give if they abandon their donation forms. Wrap-up recording in minutes with out-of-the-box powerful reporting.
Neon One
Automate email campaigns & task assignment
From scheduling dynamic emails to automating tasks, leverage the full power of your CRM. We make it easy to schedule unlimited personalized, dynamic, and sequential emails to segmented constituent groups. In addition, Bloomerang connects with Zapier, a powerful integration platform so you can quickly automate assigning tasks, updating records, and more.
Neon One offers workflow automation for basic email scheduling, task automation, and database updates. Neon One only includes 1 workflow on their basic plan and 15 workflows on their Tier 2 pricing plan.
Neon One
One platform, endless connections
Bloomerang provides greater data insights by connecting to your existing tools.
“We use almost all of the integrations. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site.”
Laurie McConnell Pacific Wild
Helpful & Human
Every Bloomerang customer has free access to chat and email with our Customer Support Team. We promise that any time you work with our team, you’ll always work with a real human employed by Bloomerang. We’ll keep working for you until your questions are answered.
-
The best part, though, is the support team. They are quick to respond and provide setup advice that is tailored to the client. I’ve never had an unanswered question.
- Alicia H. -
Even better, their support is second to none. Any question is addressed thoughtfully and quickly.
- Michelle G. -
I advise all of my clients to use the chat support feature; the support representatives are prompt and knowledgeable.
- Adam L.
Live chat
Free live chat support is available directly in Bloomerang.
Get prompt email support for any question—big or small.
Phone
A real person is just a phone call away. Available as an add-on.
Trusted by more than 23,000 nonprofit organizations.
Top fundraising consultants recommend Bloomerang.
“Bloomerang is a game changer for me and for my clients. I’ve used a lot of CRM systems in my career and I keep coming back to the adaptive nature of this software.”
Kishshana Palmer CEO Kishshana & Co.
“If you’re ready for a software that will not only help you manage your donor information, but also your donor relationships, this is it. If I were in the market for software, I’d jump all over Bloomerang!”
Sandy Rees Founder & Chief Encouragement Officer Get Fully Funded
“Fundraising is really ‘Relationship Raising.’ As nonprofits, we want our donors to fall in love with our mission. Bloomerang helps make that happen and simplifies the journey from prospects to donor engagement.”
Tayyab Yunus CEO & Founder Intuitive IT Solutions, Inc.
“My clients love how easy it is to use Bloomerang. I love that they shape the most important goals right into their product, making it ridiculously easy to focus on what matters most.”
Marc A. Pitman CEO The Concord Leadership Group LLC
“Bloomerang incorporates the best practices of fundraising, donor loyalty and constituent engagement into a user-friendly platform that’s priced well for small and growing nonprofits.”
Claire Axelrad Principal Clairification
The donor database that thousands of nonprofits trust
Some questions you may have before making a decision.
