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Automate the Thank You Process with Bloomerang and Gratavid

 

Every year, more than half of our donors leave without making a second donation. We all know donor retention is a major problem facing our industry, but what’s one of the most simple tactics we can implement to improve it? A personalized thank you.

Learning objectives:

  • Automatically send personalized thank yous with Gratavid
  • Create a tiered system to thank specific donors
Diana Otero
Diana Otero is the Learning Experience Manager at Bloomerang. She was a former Board Member, Trail Maintainer, and Hike Leader for Nantahala Hiking Club, one of the 31 trail-maintaining clubs of the Appalachian Trail Conservancy. She also spent several years as an Adult Leader (2007) and International Staff (2011) for CISV International. Diana puts her varied background and experience to good use by continually updating and creating training and help articles, FAQs, and videos to assist customers in maximizing their day-to-day use in Bloomerang.

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