Meet Kristin Lawrence – Technical Writer at Bloomerang
Kristin has spent over 10 years working in the nonprofit software and customer support industries before joining Bloomerang as a Technical Writer. Prior to Bloomerang, Kristin was a Support Analyst, Support Team Manager, Senior Quality Analyst, and Software Quality Engineer II at Blackbaud. She created and executed test plans for new product features, trained new team members, created and led group classes, assisted users with eTapestry database inquiries, and maintained critical process procedures.
Now as our second Technical Writer, Kristin puts her extensive customer support, technical, and nonprofit software background to good use by continually updating and creating training and help articles, FAQs, and videos to help customers maximize their day-to-day use in Bloomerang. She ensures that our nonprofit customers have the resources on hand that they need to succeed with Bloomerang, and ultimately become more sustainable.
Kristin is a triplet and a morning person who’s obsessed with true crime and is passionate about the nonprofit world. In her free time she enjoys running and being active, spending time outdoors with her family, and watching The Office.
Kristin holds a Bachelor’s degree in Telecommunications/Business from Indiana University Bloomington.